Want to Request a Return?

How it Works

Type in your order number and zip code (for shipping, not billing)

Print the return shipping label we email you

Tape the label to your box, mail it back, and we'll refund you typically in 3-5 business days.

Common Returns Questions

What is your return period?

We accept returns within 30 days of ordering through our site. 

What if I don't know my order number?

You can click "start with an email address" below the "Start your Return" button instead. 

What if I have questions or issues?

Feel free to email our Customer Care team at help@perfectketo.com and we'll take care of you.

What if I ordered a bundle? 

We handle bundle returns a little bit differently because they are multiple items in that bundle. Please email our Customer Care team at help@perfectketo.com and we'll help you return part of or all of your bundle.

What if I live in an international country?

We do not accept returns for international orders. If your international order never arrived, please email our Care Team at help@perfectketo.com and we'll make it right.

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